EAU CLAIRE — On the week of April 13, Eau Claire 911 Dispatch will be celebrating, alongside call centers throughout the country, more than 50 years of service during the annual National ...

DISPATCHERS ARE THE FIRST POINT OF CONTACT IN EMERGENCY SITUATIONS. THE WORK THEY DO ON THE OTHER END OF A CALL, WHEN YOU MAKE AN EMERGENCY PHONE CALL, CAN DICTATE HOW THAT SITUATION UNFOLDS. WDSU ...

GRAND TRAVERSE COUNTY — In June, Grand Traverse County approved the purchase an an A.I. System meant to help 911 dispatch with calls. Now, those calling the non emergency hotline have been hearing a ...

While slipping my “smart” watch off my wrist early one evening, that smartypants contraption dialed 911. By the time I ...

When you’re a 911 dispatcher, it takes a lot, from communication to staying calm under pressure. For one man, he had what it ...

STUDIO CITY, LOS ANGELES (KABC) -- Los Angeles' 911 dispatch is facing some criticism after a popular content creator shared his troubling experience trying to get a hold of an operator. Evan Lovett, ...

PERRY COUNTY, Mo. (KFVS) - A Perry County woman is concerned after 911 dispatch was not able to get her family the help they needed in a moment of crisis. Two weeks ago, the 911 dispatch in Perry ...

BEND, Ore. (KTVZ) -- Deschutes County is celebrating National Public Safety Telecommunicators Week to raise awareness of the invaluable work done by Deschutes 911, 24 hours a day, seven days a week.

ST. LOUIS, Mo. (First Alert 4) - A St. Charles County police department is incorporating artificial intelligence technology into its 911 dispatch center, serving as a quality assurance and learning ...

The relationship between the city of Durango and La Plata County has languished under a pile of unsigned, redlined contracts. In response to what city officials say is the county’s failure to ...

FORT PAYNE, Ala. (WAFF) - DeKalb County dispatchers are getting an upgrade leaders hope will improve everyone’s safety. Michael Posey, the EMA Director and chairman for the DeKalb County Communication ...

SAGINAW, Mich. (WNEM) – Another blow to a local 911 dispatch, as some staff say they don’t have enough people to keep you safe. On Tuesday, Oct. 14, there was an emergency meeting to find a new ...