With a simple download of the Cox app to your smart device, you’ll gain access to the tools you need to manage your Cox services and account effortlessly. (Cox Communications photo) For consumers, ...

Cox has been making it extremely difficult or impossible for some customers to stick with their current Internet speeds despite promising that it won’t force users onto plans with slower uploads. As ...

Like many large organizations, Cox Communications grapples with two conflicting goals for customer support: improving it while keeping costs down. The need to harmonize these clanging principles led ...

Something was definitely wrong when Elizabeth Dinnerstein of Scottsdale signed into her Cox email account late last month. In addition to her own mail, she saw the email accounts of nine other people ...