Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September ...

Kerry Schott's report into the Triple Zero outage debacle increases pressure on Optus to implement 21 recommendations, some of them "urgent", and highlights numerous errors.

Greens senator Sarah Hanson-Young has slammed Optus’ “culture”, accusing it of putting “profits ahead of safety and its ...

The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s ...

Optus has released a much-anticipated review into September's network failure that left hundreds of people unable to reach Triple Zero (000) and was linked to two deaths.

An independent review sharply criticizes Optus management for avoidable failures and cultural shortcomings in a fatal ...

Optus lost quality control over its network teams and call centres by outsourcing the essential work to overseas providers, ...

A report into Optus’s Triple-0 outage has uncovered a cascade of mistakes that left vulnerable Australians without emergency ...

An independent review of an outage of Optus’ emergency call network in September suggested shifting call centre operations ...

Optus management has been sharply criticized in an independent review into September’s fatal emergency call outage, which ...

Suspected copper thieves have been blamed for an Optus outage that left customers without coverage in Melbourne’s southeast.

Critics say the communications regulator is allowing businesses to register trusted SMS sender names without adequate checks, ...