A 15-year champion of consumer affairs, Yvette leads on telecoms content at Which?, helping consumers navigate the market and exposing bad practice. Shell Energy Broadband has announced that its ...
ISP Shell Energy has generated the most amount of complaints to UK comms regulator Ofcom of all the major broadband providers, mainly due by faults and service issues. UK comms regulator Ofcom’s ...
Customers complained nearly twice as much about their broadband from TalkTalk and Shell Energy, new figures show. Communications regulator Ofcom said that it had been sent 17 complaints for every ...