Internet telephony companies already offer major cost savings over traditional telephone services, but now they're challenging one another for the title of cheapest of the cheap in an increasingly ...

Providers of voice over Internet Protocol services face yet another regulatory issue. The Federal Communications Commission recently expanded the federal Universal Service Fund (USF) reporting and ...

Unlimited calls and texts: We considered how each free VoIP phone service limits you and found most allow unlimited calls, texts or video meetings for domestic outbound communication. Most services ...

If your company is contemplating contracting with a consumer-class VoIP provider, you better have your flip end covered with a really excellent Service Level Agreement (SLA). Well duh. We've known ...

The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

Australians do not understand the difference between Voice over Internet Protocol (VoIP) and traditional telephony services, while many VoIP providers are not aware of customer protection rules, an ...

While technology news buzzes around Vonage’s (NYSE: VG) recent IPO and Skype making major moves into the enterprise, there is a nagging issue all Voice over Internet Protocol (VoIP) players face: 911 ...