Digital beings are coming into parity with the way humans think,” says Chetan Dube, an AI pioneer and the CEO of Quant.

Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The ...

Patients with a lack of trust in AI for healthcare communication share some of the same concerns as business leaders. 64% don ...

IRVINE, Calif.--(BUSINESS WIRE)--Alorica Inc., a trusted global customer experience (CX) leader, today announced that Alorica ReVoLT (Real-time Voice Language Translation) received the 2024 Best ...

Customer Service AI and Artificial Intelligence Chat Drive Cost Savings, Efficiency, and Loyalty as Contact Center Software Matures Implementing customer service ai solutions produces substantial ...

In 2025, the integration of artificial intelligence into support engineering has revolutionized customer service, enabling companies to provide efficient, personalized and round-the-clock assistance.

LAS VEGAS, June 06, 2025 (GLOBE NEWSWIRE) -- Hyperscale Data, Inc. (NYSE American: GPUS), a diversified holding company (“Hyperscale Data” or the “Company”), today announced that its indirectly wholly ...

It is evident that artificial intelligence, along with its various technologies, is making a positive impact on user and customer experience. We are witnessing the integration of AI into the public ...

Artificial intelligence (AI) went from whispers in the back room to a full-blown tool for business and everyday life about as quickly as any advancement in tech. There is a lot of skepticism about ...

Artificial intelligence has shown its potential to help people become more productive and access relevant information faster, igniting the technology's adoption across many industries. Some sectors ...

AI brings new opportunities and risks to the financial system. Artificial intelligence software, algorithms and tools are continuously being used to improve risk management, investment management, ...