SAN FRANCISCO--(BUSINESS WIRE)--Atlassian, a leading provider of collaboration software for teams, today announced the availability of JIRA Service Desk - a modern and flexible service desk experience ...

The software, initially designed to help IT teams track and resolve service requests, can now be configured for use in non-tech areas such as HR and legal. Atlassian has expanded the focus of its Jira ...

As companies increasingly use chat systems such as Slack and Microsoft Teams, other workplace tools have integrated with these messaging programs so workers can conduct business without needing to ...

The software company best known for its Jira, Trello and Confluence platforms hopes the acquisition will make it easier for users to handle help desk requests. Atlassian, best known for its Jira, ...

Following a number of recent acquisitions in the field, developer and teamwork tools vendor Atlassian is today announcing the launch of a new ITSM product suite - Jira Service Management. The move ...

Atlassian Corp. PLC has acquired Halp Inc., a venture-backed startup with a cloud service that allows enterprise help desk teams to answer employee support requests inside Slack. The terms of the deal ...

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Atlassian announced today that it was acquiring Halp, an early-stage startup that enables companies to build integrated help desk ticketing and automated answers inside Slack. The companies did not ...

Atlassian today announced a set of new templates and workflows for Jira Service Desk that were purpose-built for HR, legal and facilities teams. Service Desk started six years ago as a version of Jira ...